Описание вакансии: Сотрудник службы поддержки в международной компании Wolt

Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further! 🤩

We are looking for both full-time and part-time Support Associates to join our Support team in Almaty and Astana!

What you'll be doing

• Supporting our customers, courier partners and venues via live chat and phone 
• Ensuring that the delivery operations run smoothly
• Developing our support function together with the support team as well as other teams within Wolt

Our humble expectations

• You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
• You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
• You can work in shifts in mornings, evenings and weekends - our support is open seven days a week
• You are able to work directly from the office
• You are fluent in Kazakh and Russian and you are able to work in English

What you’ll get by joining us

• Private medical insurance coverage
• Wolt credits cashback benefit
• Employee assistance program
• Wolt-wide training programs
• Strengthen paid sick leave
• Paid taxi from from 10PM to 6AM
• Yearly team budgets
• Fruits and drinks at the office

Apply here:

Almaty

Astana

• Зарплата: 170000 - 260000
• Город: Алматы
• Адрес: Ади Шарипова, 92
• Координаты: Не указаны
• Наличие авто: Нет
• Удаленная работа: Нет
• Пол: Не указан
• Опыт: Не указан
• Занятость: Частичная
• Налоги: Не указаны
• Минимум GPA: Не указаны



Контакты

• Динара Мусина dinara.mussina135@gmail.com

Информация о компании

• Название: Wolt
• БИН:
• Сайт: wolt.com
• Описание:

  Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Wolt works together with over 30,000 restaurant and retail partners as well as with over 60,000 courier partners across 23 countries and 180 cities.

  
  

  Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of seconds, in the customer’s own language.

  
  

  We’ve raised more than €707M in financing from renowned U.S. and European based investors, such as ICONIQ Capital, Tiger Global, DST, Prosus, KKR, Coatue, 83North, Goldman Sachs, Highland Europe and EQT Ventures & EQT Growth, among others. We've also been fortunate enough to receive some appreciation and recognition for our hard work along the way: Apple selected Wolt’s app as their Editors' Choice, Wired named the company one of the "Hottest Startups in Europe," Forbes included our CEO Miki Kuusi on its 30-under-30 in Consumer Tech list, and the Nordic Startup Awards named Wolt Company of the Year.

  
  

  In 2020, the Financial Times named us Europe’s second fastest growing company. We’re still expanding rapidly and are looking for more talented individuals to join us. If you are passionate about cutting-edge technology, great food, and making an impact in your city, then Wolt just might be for you.