Sales, Customer Service
Sales, Customer Service is a profession related to promoting a company's products or services and maintaining good relationships with customers. Modern management programs allow efficient control of the company's financial health and increasing sales.
Key Areas and Specializations
Working with end customers through stores and online platforms.
Working with corporate clients to conclude large contracts.
Future of the Profession
The future in this field is linked to process automation and the increasing role of analytics in sales and customer service.
Where to Study in Kazakhstan
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KIMEP UniversityUniversity
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Almaty BIZ CollegeCollege
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Coursera: Fundamentals of SalesOnline Course
Key Indicators
Average Salary in Kazakhstan
from 250,000 to 700,000 KZT
Demand
High demand for professionals in this field.
Entry Threshold
from 6 months to 1.5 years (college or courses)
Required Skills
- Communication skills
- Persuasion ability
- Organizational skills
- Attention to detail