Sales, Customer Service

Sales, Customer Service is a profession related to promoting a company's products or services and maintaining good relationships with customers. Modern management programs allow efficient control of the company's financial health and increasing sales.

Sales, Customer Service

Key Areas and Specializations

Working with end customers through stores and online platforms.

Working with corporate clients to conclude large contracts.

Future of the Profession

The future in this field is linked to process automation and the increasing role of analytics in sales and customer service.

Where to Study in Kazakhstan

  • KIMEP University
    University
  • Almaty BIZ College
    College
  • Coursera: Fundamentals of Sales
    Online Course

Key Indicators

Average Salary in Kazakhstan

from 250,000 to 700,000 KZT

Demand

High demand for professionals in this field.

Entry Threshold

from 6 months to 1.5 years (college or courses)

Required Skills

  • Communication skills
  • Persuasion ability
  • Organizational skills
  • Attention to detail

Sub-professions